Terms & Conditions

Last updated August 1, 2017.

General

At Winc, we strive to offer a first-class experience for our members, and uphold the highest degree of professionalism. The following terms and conditions (“Terms”) constitute a binding agreement between you and Winc, its affiliates, and its and their parent and subsidiary companies (collectively, “Winc,” “we,” or “us”) with respect to your use of this website and any other Winc owned websites, micro-sites, and social media pages and accounts (collectively, “Winc Sites”), all Winc-owned mobile applications (collectively, the “Applications”), and the services available on such platforms (together with the Winc Sites and the Applications, the “Services”), including any Content (as defined below). If you do not agree to these Terms, please do not use or access the Winc Sites, Applications or Services for any purpose. Additional policies, terms, and conditions applicable to certain Winc Services, specific areas of certain Winc Sites or Applications, or to particular content or transactions, may also be posted in particular areas of certain Winc Sites or Applications and, together with these Terms, govern your use of those areas. Any such additional policies, terms, and conditions are incorporated into these Terms. If any inconsistency exists between these Terms and such additional policies, terms, and conditions, such additional policies, terms, and conditions applicable to those specific areas of the Winc Sites or Applications will be controlling with respect to those particular areas. Winc reserves the right to cancel and/or terminate any user’s account for any violation of these Terms or other terms stated on Winc Sites or Applications. Fraudulent behavior, creating multiple accounts to acquire additional credits, spamming, flaming, excessive use of profanity or abusive language, on Winc Sites, Applications or any other website in regards to Winc, or while contacting any of our Member Services team, will not be tolerated.

Wine may only be sold and delivered to individuals twenty-one years or older. There must be an adult (21+) present to sign for all Winc shipments. A valid government-issued ID may be required upon delivery.

Wine sales are solicited, offered, accepted, made, and delivered by licensed wineries or retailers who receive all orders. To address possible state alcoholic beverage law concerns, Winc pays for new member referrals through an instant rebate that discounts a portion of the price of each item the existing member purchases. Void where prohibited.

Privacy

Your use of the Winc Sites, Applications and Services is subject to our Privacy Notice located at winc.com/privacy, incorporated herein by reference, which applies to the collection, use, disclosure and other processing of personal information by Winc.

Winc Membership

Membership Program. You must be a Winc wine member in order to place an order through Winc Services. You may become a Winc member by providing the requested registration information and submitting it to Winc through the Winc Sites or Applications. By becoming a member and placing an order, you agree to receive a shipment of at least 3 bottles of wine from Winc once a month until you cancel your membership. You may suspend or cancel your membership any time. Wines range from $13 to $75 per bottle. A shipping charge of $9 may apply based on the size of your order. Taxes may apply based on the shipping address. By becoming a member and providing your membership and credit card information, you authorize Winc to charge your credit card (including shipping and any applicable tax) for each monthly Winc Membership wine shipment. Please notify us at least 3 days prior to any shipment to update your account information, payment method, change your address, skip a shipment, or to cancel your membership.

Membership Termination. You may cancel your Winc Membership at any time by calling Member Services at (855) 282-5829 or via live chat available at winc.com between 6:00 a.m. and 5:00 p.m. Pacific Time, Monday through Friday or and between 7:00 a.m. and 4:00 p.m. Pacific Time, Saturday and Sunday. Winc may terminate your membership and refuse any and all current or future use of your Winc Membership or Winc Services, or any portion thereof: (1) in order to comply with applicable laws, (2) if you provide any information that Winc determines, in its sole discretion, to be untrue, inaccurate, not current or incomplete (or if the information becomes untrue, inaccurate, not current or incomplete), (3) if Winc determines, in its sole discretion, that you are using your Winc Membership in a manner not permitted by these Terms, or (4) in other circumstances, as Winc deems appropriate in its sole discretion

Member Registration. If you register to become a Winc member, you agree to complete the initial registration process according to the requirements stated on the applicable Winc Services, and to provide accurate and complete information including, but not limited to, your legal name, age, billing address, delivery address (if different), email address, and telephone number. When making a purchase on or through Winc Services, you must provide accurate and complete information as required when using a credit card or other payment card, including the cardholder name, payment card number, expiration date, and if requested, card security code, at the time of submitting your order form. You represent and warrant to Winc that your use of a payment card in connection with any purchase you make on or through Winc Services is authorized and legal. As part of the initial registration process, you must choose a user name and a password to use when accessing the Services. For your protection, you must keep your user name and password secret. You must immediately notify Winc if you learn or suspect that the security of your user name or password has been breached. You are responsible for any loss or damage arising from your failure to protect your user name or password.

Member Information Changes. You are responsible for updating your registration information, and payment service or payment card information, as applicable, and for making sure that the billing address in your registration information is consistent with the billing address for your payment service or payment card. You are also responsible for promptly notifying your payment service or payment card issuer of any changes to your billing information or of any loss, theft, or unauthorized use of your payment service account or payment card number.

Payment. The total amount to be paid by you for your order will be the sum of the prices for the products you select or those selected for you, all applicable taxes, and shipping and handling charges. Payment is due when you submit your order, and you hereby authorize Winc to charge such amount to your payment card at that time.

Winc Select Membership

Winc Select Membership Program. To become a Winc Select Member, click on the Account Settings tab on the My Account page and opt into the program. By becoming a Winc Select Member and placing an order, you agree to receive a shipment of at least three (3) bottles of premium wine, recommended by Winc based on your palate profile, once a month until you cancel your membership. You may suspend or cancel your membership any time. Premium bottles are any wines listed on a Winc website with a price point greater than $13 per bottle. A four bottle order cost potentially range from $60-$160 A flat shipping charge of $9 may apply based on the size of your order. Taxes may apply based on the shipping address. By becoming a Winc Select Member and providing your membership and credit card information, you authorize Winc to charge your credit card (including shipping and any applicable tax) for each monthly Winc Select Member wine shipment. Please notify us at least 3 days prior to any shipment to update your account information, payment method, change your address, skip a shipment, or to cancel your membership.

Winc SMS Alert and Notification Service

If you enroll in Winc’s SMS Alert and Notification Services, you will be subscribed to receive text messages from Winc containing shipment status details about your Winc orders. Message frequency depends upon your account activity and number of purchases. SMS messaging is not available in all areas. Not all mobile devices or handsets may be supported. Winc and the mobile carriers are not liable for delayed or undelivered messages.

Winc does not charge a separate fee for this service; however standard message and data rates may apply from your mobile carrier. Text messages sent to your mobile phone are subject to the terms and conditions of your mobile carrier. By providing your consent to participate in this service, you approve any charges imposed by your mobile carrier. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance.

To stop receiving text messages, text STOP, STOP ALL, UNSUBSCRIBE, CANCEL, END or QUIT to 25829. You may also unsubscribe from the Winc SMS Alert and Notification Service by calling 855-282-5829 or under your account Experience Preferences at winc.com.

For help or information on the Winc SMS Alert and Notification Service, send “HELP” to 25829 or call 855-282-5829.

Winc's Commitment to Quality

If you are dissatisfied with your Winc purchase for any reason, please contact Winc Member Services at (855) 282-5829 or via live chat available at winc.com between 6:00 a.m. and 5:00 p.m. Pacific Time, Monday through Friday or and between 7:00 a.m. and 4:00 p.m. Pacific Time, Saturday and Sunday, so we can resolve your concerns. We may make arrangements for a return or re-ship, if appropriate. As a condition of providing you a refund or re-ship, we may require you to return the product to Winc. Subject to the conditions set forth here, Winc will give you, as your sole remedy, a refund in an amount equal to the price of the product, plus applicable taxes, by providing you with an account credit. Winc Gifts are nonrefundable.

WINC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ABOUT PRODUCTS OFFERED FOR SALE OR PURCHASED THROUGH A WINC SITE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT.

Winc Referral Credit Program

Winc may offer members the ability to earn credits or discounts ("Referral Credits") toward future purchases from Winc when they invite friends to become members of Winc and those friends make a qualifying purchase within six (6) months of the invitation sent through an authorized Winc invitation channel (e.g. an invitation sent through Winc's website, Facebook or another social media channel supported by Winc). You may only earn Referral Credits via Winc’s authorized member invite mechanisms. Referrals outside of Winc authorized channels will not result in any Referral Credit. You understand that Referral Credits are not transferable, may not be auctioned, bartered or sold, may not be pooled with other members, and expire six (6) months after issuance. You will only receive Referral Credit for the first and second completed purchase(s) made by a friend who makes his or her first purchase with Winc as a result of an invite from you via a Winc authorized channel. If your friend does not follow the directions in the invite email or other valid invite mechanism to accept the invitation, you will not receive Referral Credit, and Winc will have no liability to you for your friend’s failure to follow directions. Total Referral Credits for referring a friend may be divided across up to two (2) completed purchases and deposited after each such purchase. If your friend only makes one (1) purchase, no additional Referral Credits will be deposited in your account for that referral.

Registering multiple Winc accounts is a violation of these Terms and sending invites to alternate email addresses or accounts or otherwise attempting to circumvent Winc's referral credit program may, without limiting any other Winc rights or remedies, result in forfeiture of your Winc Membership and all Referral Credits in your account. Winc reserves the right to void referrals and Referral Credits earned if we suspect that the referrals or Referral Credits were earned in a fraudulent manner, in a manner that violates these Terms or in a manner otherwise not intended by Winc. You may not conduct your own promotion in connection with our Referral Credit Program. You may not engage in any promotional, marketing, or other advertising activities on behalf of Winc, and you may not use any trademarks of Winc without obtaining written permission from Winc.

Referral Credits will appear in your account within approximately 24 hours after one of your qualifying invitees completes a purchase and that purchase is shipped. Referral Credits are not awarded for Winc Gift Card purchases. Referral Credits earned via Winc may only be used on the Winc Sites and Applications and may not be used toward the purchase of a Gift Card or on any other website not affiliated with Winc.

The Referral Credit Program is void where prohibited by law. Winc reserves the right to modify or terminate the Referral Credit Program at any time, although Referral Credits accrued shall be valid for six (6) months from the date of posting. Should there be any tax liability for the accumulation and/or use of Referral Credits, such taxes are the sole responsibility of the participant. You understand that your account may not accurately reflect the Referral Credits you have actually earned. Winc will have no liability for any errors displayed in your account.

Winc Member Credits

Winc Member Credits (collectively "Member Credits") are credits purchased by the customer. Member Credits do not include credits earned via referral, Give a Box, gifts, promotions, or other discounts.

Purchase. Winc Member Credits may be purchased at www.winc.com/save. Member Credits and their use are subject to these Terms. In order to purchase Member Credits, you will need to provide certain information, including but not limited to, name, email address, and a valid credit card number. The value of Member Credits will show up in your account as an account credit. The purchase of Member Credits is non-refundable and not cancellable.

Use. In order to redeem Member Credits, the order recipient must be a resident of the United States in a state where it is legal to directly ship wine. Member Credits must be redeemed toward the purchase of eligible products on winc.com. Purchases are deducted from the Member Credit balance. If an order exceeds the amount of outstanding Member Credits, the balance must be paid with a credit card or other available payment method. To view your redeemed Member Credit balance, visit "My Account" on winc.com.

Cancellation and Expiration. After delivery of an email confirmation of the purchase of Member Credits, the Member Credits cannot be cancelled and the purchase is final and non-refundable. Member Credits do not have an expiration date.

Limitations. Member Credits may only be used on Winc Sites and Applications, toward the purchase of eligible products. Existing Member Credits cannot be used towards the purchase of additional Member Credits. Member Credits cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law. Void where prohibited by law.

Winc Gift Cards

Purchase. E-Gift Cards and Physical Gift Cards (collectively “Gift Cards”) may be purchased at winc.com/gifts/gift-cards. Gift Cards and their use are subject to these Terms. In order to purchase a Gift Card, you will need to provide certain information, including but not limited to, recipient email address, recipient name, and a valid credit card number. The value of a Gift Card will show up in the recipient's account as an account credit or the Gift Card may be submitted as payment at the time of a Winc product purchase. The purchase of a Gift Card is non-refundable and not cancellable.

Use. In order to redeem a Gift Card, the recipient must a resident of the United States in a state where it is legal to directly ship wine. Gift Cards must be redeemed toward the purchase of eligible products on Winc sites and applications. Purchases are deducted from the Gift Card balance. Any unused Gift Card balance will be placed in the recipient's Winc account as credit. If an order exceeds the amount of the Gift Card, the balance must be paid with a credit card or other available payment method. To view your Gift Card balances, visit "My Account" on winc.com and go to "Account Credits."

Priority of Credit Use. When making a purchase with a Gift Card, the value of the purchase plus any shipping/handling fees and sales tax, if applicable, will be automatically deducted from your account credits. Priority of account credit use shall be as follows: first, credits that have an expiration date (for example, referral credits), and second, credits that do not have an expiration date (for example, Gift Cards). Within a specific class of credits, credits will be used according to their age (oldest being used first).

Referral Credits. If a purchaser buys an E-Gift Card for a non-member of Winc and the recipient then becomes a member of Winc, the purchaser will not receive any referral fee if the recipient's first purchase is with a Gift Card.

Cancellation and Expiration. After delivery of an email confirmation of the purchase a Gift Card, the Gift Card cannot be cancelled and the purchase is final and non-refundable. Gift Cards do not have an expiration date.

Limitations. (1) Gift Cards may only be used on Winc sites and applications, toward the purchase of eligible products. If a purchase exceeds the amount of the Gift Card, the balance must be paid with a credit card or other available payment method; (2) Gift Cards cannot be used to purchase additional Gift Cards; (3) Gift Cards cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law; (4) unused Gift Card account credits may not be transferred.

Risk of Loss

All items purchased from Winc are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

With respect to Gift Cards, the risk of loss and title pass to the purchaser upon electronic transmission to the purchaser, recipient or delivery to the carrier, whichever is applicable. If your Gift Card is lost or stolen and you have proof of purchase, Winc (in its sole discretion) may issue a replacement for the balance shown in its records. Winc is not responsible if a Gift Card is lost, stolen, destroyed, or used without your permission.

Restocking and Reshipment Fees

Orders returned to Winc may be subject to a reasonable restocking fee. Winc reserves the right to charge an additional $20 fee for all re-shipped orders upon customer’s request for reshipment.

Your Account

All alcohol listings are intended for individuals who are 21 years of age or older. Winc reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders, in its sole discretion.

You must be at least 21 years of age to use Winc sites and purchase alcohol through Winc Services.

Disclaimer of Warranties

THE WINC SITES, APPLICATIONS AND SERVICES AND THE CONTENT PROVIDED ON OR THROUGH THE WINC SITES, APPLICATIONS AND SERVICES IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, AND WINC HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. NEITHER WINC NOR ANY PERSON ASSOCIATED WITH WINC MAKES ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WINC SITES AND APPLICATIONS OR THEIR CONTENT. WITHOUT LIMITING THE FOREGOING, NEITHER WINC NOR ANYONE ASSOCIATED WITH WINC REPRESENTS OR WARRANTS THAT THE SITES, APPLICATIONS, SERVICES OR THE CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SITES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WINC SITES AND APPLICATIONS OR THEIR CONTENT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

Limitation of Liability

IN NO EVENT WILL WINC, ITS LICENSORS OR CONTENT PROVIDERS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITES, APPLICATIONS AND SERVICES OR TO REDEEM A GIFT CARD, OR ANY CONTENT, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND WHATSOEVER, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. USE OF THE WINC SITES, APPLICATIONS, SERVICES OR THEIR CONTENT IS AT YOUR SOLE RISK. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND WINC’S SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD.

Indemnification

You agree to defend, indemnify and hold harmless Winc and its officers, directors, employees, agents, licensors and content providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) resulting from your violation of these Terms, or your use of Winc Sites, Applications or Services.

Trademarks

The trademarks and service marks displayed on the Winc Sites, Applications and Services are the registered and unregistered trademarks, service marks and trade dress of Winc and its licensors. For a list of Winc trademarks and service marks please contact Member Services. In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Winc Sites, Applications and Services are trademarks, service marks or trade dress of Winc in the U.S. and other countries. Winc’s trademarks, service marks and trade dress may not be used in connection with any product or service that is not Winc, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Winc. All other trademarks not owned by Winc that appear in any Winc Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Winc.

All content included on or made available through any Winc Sites, Applications and Services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Winc or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any Winc Sites, Applications and Services is the exclusive property of Winc and protected by U.S. and international copyright laws.

Submitted Materials and Ideas

While we appreciate your interest in Winc and our business, Winc does not want and cannot accept any ideas or information users consider confidential and/or proprietary. This is to avoid the possibility of future misunderstandings when projects independently developed by or on behalf of Winc might seem to others to be similar to users’ own creative ideas, suggestions, and/or materials. All comments, suggestions, ideas, drawings, images, concepts, or other information or materials disclosed or offered to us by you through the Services or in response to solicitations on Winc Sites or through Applications (unless otherwise noted) shall be deemed to be non-confidential and non-proprietary.

Links to Third-Party Websites

Winc Sites, Applications or Services may contain links to third-party websites. These links are provided for your convenience only. Winc has no control over third-party websites and we are not responsible for the content of such websites or the privacy practices of those third-party websites. If you decide to access a third-party website linked from the Winc Sites or Applications, you do so entirely at your own risk and your use of those sites is subject to those websites’ terms and conditions and privacy policies.

Disputes

READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND IMPACTS HOW CLAIMS YOU AND WINC MAY HAVE AGAINST EACH OTHER ARE DETERMINED.

Agreement to Arbitrate
You and Winc agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to this or previous versions of the Winc Terms, your use of Winc Sites, Applications or Services, or to any products sold or distributed by Winc or through Winc Sites, Applications or Services will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify and the case proceeds as an individual (non-class, non-representative) case. The Federal Arbitration Act applies to this agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to National Registered Agents, Inc., 160 Greentree Dr., Suite 101, Dover, Delaware, 19904. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules.

The arbitration hearing will be held in the country in which you reside or at another mutually agreed location. You or Winc may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and Winc subject to the arbitrator’s discretion to require an in-person hearing.

The arbitrator will decide all claims in accordance with applicable law. The arbitrator shall not be bound by rulings in prior arbitrations involving other Winc members, but is bound by rulings in prior arbitrations involving the same Winc member to the extent required by applicable law. The arbitrator's award shall be final and binding and judgment on the arbitrator’s award may be entered in any court having jurisdiction.

Prohibition of Class, Representative, and Consolidated Actions
You and Winc agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action. Unless both you and Winc agree otherwise, the arbitrator may not join more than one party’s claims, and may not adjudicate or determine any form of a representative, class, or consolidated proceeding. The arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party bringing the claim, if such relief is warranted by the facts and law. Any relief awarded by the arbitrator will not affect other Winc members.

If for any reason a claim proceeds in court rather than in arbitration both you and Winc each waive any right to a jury trial. You and Winc also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

Governing Law and Jurisdiction

Any dispute or claim relating in any way to these Terms or previous versions of these Terms, your use of any Winc Sites, Applications or Services, or any products sold or distributed by Winc or through Winc Sites, Applications or Services, shall be governed by and construed in accordance with the laws of the State of California without giving effect to any choice or conflict of law provision or rule.

Unless you and Winc agree otherwise, in the event that the Agreement to Arbitrate above is found not to apply to you or to a particular claim or dispute, any legal suit, action or proceeding arising out of or related to these Terms or previous versions of these Terms, your use of any Winc Sites, Applications or Services, or any products sold or distributed by Winc or through Winc Sites, Applications or Services shall be instituted exclusively in the federal or state courts located in Los Angeles, California. You agree to waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Waiver and Severability

No waiver of these Terms by Winc shall be deemed a further or continuing waiver of such Terms or any other term or condition, and any failure of Winc to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

United States Only

Unless otherwise specified, the Winc Services are presented solely for the purpose of promoting products and services available in the United States. Winc makes no representation that the Winc Services are appropriate or available for use in other locations. If you access Winc Services from locations outside the United States, you do so at your own risk and you are responsible for compliance with any applicable local laws.

Entire Agreement

These Terms and our Privacy Notice constitute the sole and entire agreement between you and Winc with respect to the Winc Services and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the sites.

Modifications

Winc reserves the right to make changes to these Terms, including the terms that apply to Gift Cards and/or the Winc Referral Program, at any time. If Winc makes a material modification to these Terms, we will notify you by displaying a prominent announcement above the text of the Terms or at winc.com, as appropriate, for thirty (30) days, and that will be deemed sufficient notification of such changes.

Should you wish to terminate your membership due to a modification to the Terms, please contact Member Services at (855) 282-5829 or via live chat available at winc.com between 6:00 a.m. and 5:00 p.m. Pacific Time, Monday through Friday or and between 7:00 a.m. and 4:00 p.m. Pacific Time, Saturday and Sunday. If you choose to continue using the Winc Services after receiving notice of such modification as set forth herein, you agree that by doing so you will be deemed to accept the new terms and conditions.

The date these Terms were last updated is set forth at the top of this page.

Contact Information

If you have questions or comments about these Terms or the Winc Sites, Applications or Services, please write, phone or email us via the contact information below: