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What the FAQ
With a Winc gift card, you can choose an amount and write a personalized gift note for your recipient digitally. Your recipient can then redeem their gift card to enjoy a taste of the full Winc Membership (including getting to take the Palate Profile Quiz for the first time, getting to see what our wine experts recommend specifically to your tastes, and the flexibility to choose your own wines).
When completing a gift card purchase, please note that you'll be asked to create an account in order to receive an email confirmation. You will not automatically be enrolled in the Winc Membership after purchase.
Please feel free to contact us if we can assist you any further.
Yes, you can use the credits in your Winc Membership account towards a Winc gift card purchase. 1 Credit = $1
Please note, however, that credits from promotional codes are not eligible toward gift card purchases.
We're excited to hear you were given a Winc gift card as a gift! To redeem, enter your gift card code at checkout.
Once the gift code you were sent is redeemed in your account, you will no longer need to use it to access your account. You can go directly to the Login page and enter in the email address and password you used to create the account.
Please note that if you'd like to purchase wines through the Winc Membership, and the cost is greater than the amount of your gift, you will need to enter your billing information to pay that difference. But no worries, you can select to opt in or out of the full Winc Membership if you wish.
Keep in mind as well that those redeeming a gift card for the Winc Membership are not eligible to use promotions at checkout.
All gift card sales are final and non-refundable.
We think Winc is the ultimate way to give wine because your recipient can choose to enjoy a taste of the full Winc Membership experience.
With that being said, we are required by law to charge sales tax on all orders we ship. It's difficult to know the exact amount of an order, including tax, before the order actually ships as it can be different state by state. However, for membership orders (average 4 bottles) it usually comes out to under $60. And we want the gift card to be able to fully cover at least one monthly order for your recipient.
We're happy you've come to Winc for your gifting needs! Please feel free to contact us if we can assist you any further.
If you are dissatisfied with the quality or taste of your product, please contact us immediately by emailing us (email@example.com) or live chatting us using the Support button below. We will gladly credit gift recipients the full value of your bottle towards another wine of your choosing in a future shipment.
Please note, that all gift cards are final sale and non-refundable. Restrictions apply. Please ask a Winc Concierge for more details.
We reserve the right to deny Satisfaction Guarantee to customers who abuse the policy.